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4.5★ Google(210) 847-5179
Custom Pest Control

Bed bug control in San Antonio and the Hill Country, with a 90-day warranty.

We confirm evidence, set up preparation, and treat the infestation with steps to verify it worked.

90-day warranty
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4.5★ · 19 reviews30+ yearsWarranty 90-day warrantyIf they come back within your warranty, so do we, free.

01 · Signs

How do you know you have bed bugs?

Bites in a line on skin that was exposed while you slept, plus dark spots on the mattress seams, are the classic sign. Bites alone are not proof. Many things bite. An inspection confirms it.

Illustrative photo for: Dark spotting on seamsSign 01

Dark spotting on seams

Small black or rust spots along mattress seams, box spring corners, and headboard joints.

Illustrative photo for: Bites in a rowSign 02

Bites in a row

Itchy welts in a line or cluster on arms, neck, or legs, often noticed in the morning.

Illustrative photo for: Shed skins and eggsSign 03

Shed skins and eggs

Pale, empty skins and tiny white eggs in seams, behind headboards, or in nightstand joints.

Illustrative photo for: Live bugsSign 04

Live bugs

Flat, reddish-brown, apple-seed-sized insects in bedding or furniture.

Illustrative photo for: Recent travel or used furnitureSign 05

Recent travel or used furniture

Most cases we see start with a hotel stay, a guest, or a secondhand couch or mattress.

03 · Our treatment plan

How we handle bed bug control.

  1. 01

    Inspect

    We inspect beds, furniture, baseboards, outlets, and nearby rooms to map how far the infestation has spread.

  2. 02

    Identify species

    We confirm bed bugs, since bat bugs, fleas, and other insects can look similar and need different plans.

  3. 03

    Written plan

    You get a written preparation checklist, the treatment method (chemical, heat, or both), and a timeline.

  4. 04

    Treat

    We treat every confirmed and at-risk area, with heat available for qualifying rooms.

  5. 05

    Follow-up

    We return to inspect and treat again if needed. If bed bugs come back within 90 days, so do we, free.

04 · Warranty

What it covers.

If bed bugs come back in treated rooms within 90 days, we re-treat free.

Warranty requires completing the preparation checklist and allowing access for follow-up. New introductions from travel, guests, or furniture after treatment are not covered.

Reviews from Google

  • “Great Service! We found Custom through Home Advisor. We had quite a wasp problem. Gone! Robert has been great! He comes out in between treatments if something comes up, which isn’t often! The products are that good!”

    Kristen H. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for the 5 star review Kristen! We only use the best chemicals available because our customers deserve the best! Thank you for giving us the opportunity to get rid of your wasp problem.

  • “Robert with Custom Pest Control is extremely patient and very understanding in addition to being amazing at pest control! I must say I was completely freaking out when I found out I was in need of his service. He was prompt in responding to my need and went above and beyond to ensure I was comfortable with the process. His service and customer care is top notch. I will recommend him to all I come in contact with.”

    Joseé B. · Originally posted on Google
    Response from Custom Pest Control

    Thank you very much for the 5 star review! We appreciate your business and are happy to help! Please let us know if there is anything else we can help you with.

  • “Robert of Custom Pest is great. Helped me get out of a contract with another provider who wasn't doing what they should have been. His price is very reasonable, he deals with all types of bugs (with wicked effectiveness) and can diagnose them easily by descripition of a novice. Service is always prompt and courteous. He puts my mind at ease when we have discovered new bug hide outs. He also very interesting (degree in entomology (the study of bugs)), I always enjoy watching him work (it's thorough) hearing about the science of bugs. Veteran owned to boot. I've had 3 pest services he is FAR AND AWAY my favorite.”

    Mitch T. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for your 5 star review Mr. Tofte! We strive for excellence each and every time, in both customer service and treatment. We appreciate your business!

  • “I use custom pest control for my home and work because they don’t just treat my house they go above and beyond to educate me so that my treatments are Successful! They have always been there when we called and needed them without hesitation or delay ! They have amazing customer service and one of the few pest control companies that doesn’t try to rip you off! Thank you so much for all that your company does.”

    Jean M. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for choosing us at multiple locations of yours!

  • “Robert was very professional, polite and knowledgeable. He thoroughly explained all processes and even ingredients in products I bought beforehand. Fleas are no joke! Call Robert for all your pest control needs.”

    Brooklyn C. · Originally posted on Google
  • “Amazing Service, and all the bugs are dead. I couldnt ask for a better pest control company! We will definitely be using again and recommending to our friends.”

    Western G. · Originally posted on Google
  • “Robert is amazing. He got my fleas under control, but more than that he shows up and actually cares about us. Thank you, Robert. Sheila”

    Sheila H. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for the 5 star review Ms. Sheila! We appreciate your kind words. We here at Custom Pest care very much about each and every one of our customers, and strive to give you nothing but the best each and every time. Thank you for entrusting us with your pest control needs!

  • “Robert came and inspected on Tuesday and came back on Thursday and treated my problem. Fast and dependable. Great service.”

    Theresa R. · Originally posted on Google
  • “What can I say...Robert was very professional, honest, and extremely knowledgeable. Good Service. Thanks Robert.”

    Jessica D. · Originally posted on Google
  • “Very professional, upfront and honest. Highly recommend their services.”

    Jaclyn C. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for choosing us for your home and business ma'am.

  • “Great service, excellent communication. I recommend Custom to everyone!!!”

    Jonny · Originally posted on Google
  • “Great veteran owned company. Highly recommend.”

    Jordan H. · Originally posted on Google
  • “Very great service, knowledgeable and awesome. Thanks guys.”

    Zachary E. · Originally posted on Google

05 · Questions

What people ask us.

Do I need to throw away my mattress?+

Usually not. Most mattresses can be treated and then sealed in a bed bug encasement.

How long until they're gone?+

Most homes need a treatment and a follow-up about two weeks later. Heat can clear qualifying rooms in one day.

Can I treat bed bugs myself?+

Store sprays tend to scatter bed bugs into other rooms. Professional treatment is much more reliable.

Do I have to leave my home?+

For heat treatment, you will be out for the day. For other treatments, you will stay out of treated rooms for a few hours.

Next step · identify before treating

Get your bed bug control plan in writing.

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Work · From the field

See our work →
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