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4.5★ Google(210) 847-5179
Custom Pest Control

Rodent control and exclusion for San Antonio and Hill Country homes, with a 1-year exclusion warranty.

Species, travel paths, rooflines, utility gaps, and food sources determine the exclusion plan.

1-year exclusion warranty
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4.5★ · 19 reviews30+ yearsWarranty 1-year exclusion warrantyIf they come back within your warranty, so do we, free.

01 · Signs

Are rodents getting into your home?

Scratching in the attic at night is the most common first sign, and it almost always means roof rats. Droppings confirm it. Rodents do not leave on their own once they have found food and shelter.

Illustrative photo for: Attic noise at nightSign 01

Attic noise at night

Scratching, running, or rolling sounds above the ceiling after dark, common in fall and winter.

Illustrative photo for: DroppingsSign 02

Droppings

Dark, rice-to-raisin-sized droppings in the attic, garage, pantry, or under sinks.

Illustrative photo for: Gnawed wires and boxesSign 03

Gnawed wires and boxes

Chewed insulation, wiring, storage boxes, or pet food bags.

Illustrative photo for: Rub marksSign 04

Rub marks

Greasy dark smudges along beams, pipes, or gaps where rodents travel the same route.

Illustrative photo for: Tree and roof contactSign 05

Tree and roof contact

Live oak or pecan limbs touching the roofline give roof rats a highway into the attic.

03 · Our treatment plan

How we handle rodent control & exclusion.

  1. 01

    Inspect

    We inspect the roofline, soffits, vents, AC and plumbing penetrations, garage door seals, and the attic.

  2. 02

    Identify species

    We confirm roof rats, Norway rats, or house mice. Each uses different routes and needs different trap placement.

  3. 03

    Written plan

    You get a list of every entry point we found with photos, the trapping plan, and the exclusion price.

  4. 04

    Treat

    We trap the rodents that are already inside, then seal the verified entry points with rodent-proof materials.

  5. 05

    Follow-up

    We check and reset traps until activity stops, then the sealed entry points stay under a 1-year exclusion warranty.

04 · Warranty

What it covers.

If rodents get in through an entry point we sealed within 1 year, we come back and fix it free.

The warranty covers the entry points we sealed, as listed on your service record. New openings from construction, roof work, storm damage, or animal damage are not covered.

Reviews from Google

  • “Great Service! We found Custom through Home Advisor. We had quite a wasp problem. Gone! Robert has been great! He comes out in between treatments if something comes up, which isn’t often! The products are that good!”

    Kristen H. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for the 5 star review Kristen! We only use the best chemicals available because our customers deserve the best! Thank you for giving us the opportunity to get rid of your wasp problem.

  • “Robert with Custom Pest Control is extremely patient and very understanding in addition to being amazing at pest control! I must say I was completely freaking out when I found out I was in need of his service. He was prompt in responding to my need and went above and beyond to ensure I was comfortable with the process. His service and customer care is top notch. I will recommend him to all I come in contact with.”

    Joseé B. · Originally posted on Google
    Response from Custom Pest Control

    Thank you very much for the 5 star review! We appreciate your business and are happy to help! Please let us know if there is anything else we can help you with.

  • “Robert of Custom Pest is great. Helped me get out of a contract with another provider who wasn't doing what they should have been. His price is very reasonable, he deals with all types of bugs (with wicked effectiveness) and can diagnose them easily by descripition of a novice. Service is always prompt and courteous. He puts my mind at ease when we have discovered new bug hide outs. He also very interesting (degree in entomology (the study of bugs)), I always enjoy watching him work (it's thorough) hearing about the science of bugs. Veteran owned to boot. I've had 3 pest services he is FAR AND AWAY my favorite.”

    Mitch T. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for your 5 star review Mr. Tofte! We strive for excellence each and every time, in both customer service and treatment. We appreciate your business!

  • “I use custom pest control for my home and work because they don’t just treat my house they go above and beyond to educate me so that my treatments are Successful! They have always been there when we called and needed them without hesitation or delay ! They have amazing customer service and one of the few pest control companies that doesn’t try to rip you off! Thank you so much for all that your company does.”

    Jean M. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for choosing us at multiple locations of yours!

  • “Robert was very professional, polite and knowledgeable. He thoroughly explained all processes and even ingredients in products I bought beforehand. Fleas are no joke! Call Robert for all your pest control needs.”

    Brooklyn C. · Originally posted on Google
  • “Amazing Service, and all the bugs are dead. I couldnt ask for a better pest control company! We will definitely be using again and recommending to our friends.”

    Western G. · Originally posted on Google
  • “Robert is amazing. He got my fleas under control, but more than that he shows up and actually cares about us. Thank you, Robert. Sheila”

    Sheila H. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for the 5 star review Ms. Sheila! We appreciate your kind words. We here at Custom Pest care very much about each and every one of our customers, and strive to give you nothing but the best each and every time. Thank you for entrusting us with your pest control needs!

  • “Robert came and inspected on Tuesday and came back on Thursday and treated my problem. Fast and dependable. Great service.”

    Theresa R. · Originally posted on Google
  • “What can I say...Robert was very professional, honest, and extremely knowledgeable. Good Service. Thanks Robert.”

    Jessica D. · Originally posted on Google
  • “Very professional, upfront and honest. Highly recommend their services.”

    Jaclyn C. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for choosing us for your home and business ma'am.

  • “Great service, excellent communication. I recommend Custom to everyone!!!”

    Jonny · Originally posted on Google
  • “Great veteran owned company. Highly recommend.”

    Jordan H. · Originally posted on Google
  • “Very great service, knowledgeable and awesome. Thanks guys.”

    Zachary E. · Originally posted on Google

05 · Questions

What people ask us.

Why not just use poison?+

Rodents that die in walls and attics cause odor and attract flies. We trap and seal so the rodents leave the structure.

How long does exclusion take?+

Most homes are sealed in one or two visits after the inspection. Trapping continues until activity stops.

Why do rodents come in during fall?+

Cooler nights push roof rats and mice toward warm attics and walls, so calls rise from October through winter.

Should I trim my trees?+

Yes. Keeping limbs a few feet back from the roofline removes one of the easiest routes for roof rats.

Next step · identify before treating

Get your rodent control & exclusion plan in writing.

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Work · From the field

See our work →
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