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4.5★ Google(210) 847-5179
Custom Pest Control

General pest control for San Antonio and Hill Country homes, backed by a 90-day warranty.

We identify what is active, where it gets in, and why it stays before we write the treatment plan.

90-day warranty
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Request a Free Quote · General Pest Control

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4.5★ · 19 reviews30+ yearsWarranty 90-day warrantyIf they come back within your warranty, so do we, free.

01 · Signs

Is it time to call for general pest control?

If you are seeing the same pest more than once a week, the problem is already established. One roach at night or a line of ants on the counter usually means there are many more out of sight.

Illustrative photo for: Roaches after darkSign 01

Roaches after dark

Roaches in the kitchen or bathroom when the light comes on, especially small tan ones near the stove or dishwasher.

Illustrative photo for: Ant trailsSign 02

Ant trails

Steady trails along baseboards, countertops, or window sills, often after a rain or a dry spell.

Illustrative photo for: Scorpions insideSign 03

Scorpions inside

A scorpion in the bathtub, a shoe, or on the wall, common on rocky lots in Boerne, Helotes, and Fair Oaks Ranch.

Illustrative photo for: Fire ant moundsSign 04

Fire ant mounds

Fresh loose-soil mounds in the lawn or along the driveway, especially a few days after rain.

Illustrative photo for: Webs and spidersSign 05

Webs and spiders

Heavy webbing in eaves, garages, and storage areas, which can mean an insect population is feeding them.

03 · Our treatment plan

How we handle general pest control.

  1. 01

    Inspect

    We inspect the kitchen, baths, garage, attic access, exterior foundation, eaves, and landscape beds.

  2. 02

    Identify species

    We name what is active. German and American cockroaches need different baits. Fire ants and crazy ants need different products.

  3. 03

    Written plan

    You get a written plan listing the target pests, products, where they go, and what you can do to help.

  4. 04

    Treat

    Interior baits and crack-and-crevice treatment where needed, plus an exterior barrier and treatment of harborage areas like rock borders and woodpiles.

  5. 05

    Follow-up

    We check in after the first service and come back free if covered pests return within the 90-day warranty.

04 · Warranty

What it covers.

If covered pests come back within 90 days of service, so do we, free.

Covered pests are those listed on your service record. Some pests, including termites, bed bugs, and rodents, are covered under their own services. The warranty requires access for re-service.

Reviews from Google

  • “Great Service! We found Custom through Home Advisor. We had quite a wasp problem. Gone! Robert has been great! He comes out in between treatments if something comes up, which isn’t often! The products are that good!”

    Kristen H. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for the 5 star review Kristen! We only use the best chemicals available because our customers deserve the best! Thank you for giving us the opportunity to get rid of your wasp problem.

  • “Robert with Custom Pest Control is extremely patient and very understanding in addition to being amazing at pest control! I must say I was completely freaking out when I found out I was in need of his service. He was prompt in responding to my need and went above and beyond to ensure I was comfortable with the process. His service and customer care is top notch. I will recommend him to all I come in contact with.”

    Joseé B. · Originally posted on Google
    Response from Custom Pest Control

    Thank you very much for the 5 star review! We appreciate your business and are happy to help! Please let us know if there is anything else we can help you with.

  • “Robert of Custom Pest is great. Helped me get out of a contract with another provider who wasn't doing what they should have been. His price is very reasonable, he deals with all types of bugs (with wicked effectiveness) and can diagnose them easily by descripition of a novice. Service is always prompt and courteous. He puts my mind at ease when we have discovered new bug hide outs. He also very interesting (degree in entomology (the study of bugs)), I always enjoy watching him work (it's thorough) hearing about the science of bugs. Veteran owned to boot. I've had 3 pest services he is FAR AND AWAY my favorite.”

    Mitch T. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for your 5 star review Mr. Tofte! We strive for excellence each and every time, in both customer service and treatment. We appreciate your business!

  • “I use custom pest control for my home and work because they don’t just treat my house they go above and beyond to educate me so that my treatments are Successful! They have always been there when we called and needed them without hesitation or delay ! They have amazing customer service and one of the few pest control companies that doesn’t try to rip you off! Thank you so much for all that your company does.”

    Jean M. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for choosing us at multiple locations of yours!

  • “Robert was very professional, polite and knowledgeable. He thoroughly explained all processes and even ingredients in products I bought beforehand. Fleas are no joke! Call Robert for all your pest control needs.”

    Brooklyn C. · Originally posted on Google
  • “Amazing Service, and all the bugs are dead. I couldnt ask for a better pest control company! We will definitely be using again and recommending to our friends.”

    Western G. · Originally posted on Google
  • “Robert is amazing. He got my fleas under control, but more than that he shows up and actually cares about us. Thank you, Robert. Sheila”

    Sheila H. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for the 5 star review Ms. Sheila! We appreciate your kind words. We here at Custom Pest care very much about each and every one of our customers, and strive to give you nothing but the best each and every time. Thank you for entrusting us with your pest control needs!

  • “Robert came and inspected on Tuesday and came back on Thursday and treated my problem. Fast and dependable. Great service.”

    Theresa R. · Originally posted on Google
  • “What can I say...Robert was very professional, honest, and extremely knowledgeable. Good Service. Thanks Robert.”

    Jessica D. · Originally posted on Google
  • “Very professional, upfront and honest. Highly recommend their services.”

    Jaclyn C. · Originally posted on Google
    Response from Custom Pest Control

    Thank you for choosing us for your home and business ma'am.

  • “Great service, excellent communication. I recommend Custom to everyone!!!”

    Jonny · Originally posted on Google
  • “Great veteran owned company. Highly recommend.”

    Jordan H. · Originally posted on Google
  • “Very great service, knowledgeable and awesome. Thanks guys.”

    Zachary E. · Originally posted on Google

05 · Questions

What people ask us.

Is the treatment safe for kids and pets?+

We choose products and placement for the household, and we tell you if anyone should stay off a treated area and for how long.

How soon will I see results?+

Many crawling pests drop off within days. Baited German cockroaches can take two to three weeks to fully collapse.

Do you treat inside or only outside?+

Both, when the evidence calls for it. Many homes only need exterior and garage work after the first visit.

Why do I see more bugs right after service?+

Treated insects often come out of hiding for a few days. That usually means the treatment is reaching them.

Next step · identify before treating

Get your general pest control plan in writing.

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Work · From the field

See our work →
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